Cyber insurance for companies: only to be taken out against proof?

Cyber insurance for companies: only to be taken out against proof?

Humans are considered to be the greatest weak point and are not infrequently the reason why criminals can even break into a network. Cyber insurance should cover the most important risks. Now the first providers are thinking about offering this insurance only if the company can provide evidence of training on cybersecurity.

Human weakness: The greatest gateway for criminals is the user himself

Often it is a question of the fact that a network or a computer is supposedly not secure enough. But technology is rarely to blame for hacker attacks! Usually it is the person who sits in front of the computer who opens the door to the criminals. Passwords that are particularly easy to crack are a common problem, another is confirmed confirmations that lead to fake pages. Especially now that many people are sitting in the home office instead of in the office, companies are increasingly exposed to attacks by cyber criminals. Safety regulations are apparently less well observed at home.
The consequences can be serious: loss of reputation and damage to the image of customers and business partners, financial losses due to unauthorized bookings and the paralyzing of an entire company with the problem of ransom payments being resolved are just three examples of this.

Training of employees as the most important measure

In order to protect companies from attacks by cyber criminals, employee training is important. You need to know how the IT system works and what protective measures are possible. At the same time, they should know any weak points so that they can pay particular attention to them. It should be clear that a firewall is important because there is no need to invest a lot of money in back-up software if the firewall is left open. Infiltration of the system is then only a matter of time and could have been prevented by simple means. If these means are known! It is not for nothing that more and more cyber insurance providers are trying to protect themselves against ignorance. You now only want to offer insurance if the company making the request provides evidence that the employees have participated in appropriate safety training.

However, two thirds of Swiss companies cannot provide such training and therefore have to live with the fact that the company is repeatedly attacked by hackers. However, awareness training is important so that employees know what is important and what are the signs of a possible attack. You also need to know where the limits are and when they are all important, because you are the only one standing between the company and the attacking person. In training courses, it must therefore become clear which goals possible attackers are pursuing and how the individual cases must be reacted to. It should also be explained that attack strategies can change and that criminals are becoming more and more brilliant at concocting new attack scenarios.

Conclusion: Cyber insurance only as a supplement to training

There is no question that cyber insurance is important in order to prevent or regulate damage to the company from hackers. But employee training is just as important. Leading providers of such insurance provide that insurance is no longer possible without training or that only very expensive insurance solutions are offered. In the meantime, a company that does not offer any training courses can no longer take out cyber insurance. It is therefore in the interest of all parties involved to conduct appropriate training and thus protect the company as best as possible (also in terms of insurance).

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Not without risk: Cyber risks are underestimated in the home office

Not without risk: Cyber risks are underestimated in the home office

The switch to work in the home office was a success in the corona-shattered year 2020. Most SMEs do not report any problems in this regard. What has been underestimated, however, are the cyber risks, from which companies are now more threatened than ever.

Establishing work in the home office

The first lockdown was declared in spring 2020, which presented many SMEs with unexpected problems. From one day to the next, they had to completely reorganize their operations and send as many employees as possible to the home office. What was initially seen as problematic turned out to be easier than expected in practice. Small businesses in particular were able to respond well, as a survey showed. Their bosses are unanimously of the opinion that the switch to the home office worked well and that around two thirds of the employees were able to do their work from home very well.

In the meantime, working in the home office has established itself and very many companies have not completely abandoned it. After all, this work variant also has advantages. The work-life balance is better, the risk of infection is lower and many employees are more motivated and efficient when they can organize their time themselves. However, not all that glitters is gold and there are certainly problems. In particular, the risk of cyber attacks was significantly underestimated. Around a quarter of companies have so far been affected by a cyber attack, around a third of which suffered financial damage. Apparently, the companies had underestimated the risks associated with moving jobs to the workers' own four walls.

Apparently there is no risk awareness

One reason for the increased attacks, some of which were successful, could be the lack of risk awareness among many employees. In addition, according to current knowledge, only around half of the companies have an emergency plan on hand that is used if a cyber attack prevents the continuation of day-to-day business. Only two thirds of all companies regularly train their employees on the risks arising from digitization and on cyber security measures. Many SMEs do not yet have a security concept. According to surveys, only one in ten CEOs is aware of the high risk that the entire company can be incapacitated by a cyber attack.

The other managing directors perceive the risk as low or act according to the motto that nothing will happen to their company. The fact is that many SMEs are far too naive and do not take cybersecurity seriously enough. According to experts, there are still many gaps to be closed here.

A total of 503 managing directors were interviewed for the statements at hand; the survey itself was carried out by the GFS Zurich. Digitalswitzerland as the umbrella organization of SMEs, the National Center for Cybersecurity, the University of Economics (University of Applied Sciences Northern Switzerland), Mobiliar and the Swiss Academy of Technical Sciences commissioned the study.

Conclusion: Cyber risk is greater than expected

The relocation of numerous employees to the home office has been very successful since spring 2020. However, it turns out that the risk of cyber attacks has been significantly underestimated. Around a quarter of the companies that have sent some of their employees to work from home have been victims of a cyber attack in the past few months. It is important to make improvements here and to increase employee awareness of such risks. At the same time, the SME insurance should be optimized for this risk.

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A comparison of all Swiss cyber insurances

A comparison of all Swiss cyber insurances

The following table compares various cyber insurance providers. It does not claim to be complete, especially as more and more insurances are added and also offer similar insurances. A comparison on neotralo.ch helps to find the right cyber insurance for the company or for private individuals.

insuranceCoverage amountscostsbenefitsdisadvantage
alliance- Cash advance of up to CHF 2,000 in the event of theft or robberycurrently CHF 41? 50 - for private individuals- only as an addition to household insurance
-Damage from online banking and financial loss: up to CHF 10,000- no deductible required- no coverage for data loss
- Card misuse: up to CHF 10,000
-Damage online shopping: up to CHF 10,000
- Violation of personality: up to CHF 10,000
- Legal protection up to CHF 10,000
AXA-ARAG-Damage from online banking and financial losses: up to CHF 5,000currently CHF 62 for individuals and CHF 72.50 for families (in addition to legal expenses insurance: CHF 47 or CHF 58)- for private individuals- no coverage for data loss
- Card misuse: up to CHF 10,000 (CHF 5,000 for online contracts)- no deductible required
-Damage online shopping: up to CHF 5,000- Can be taken out as individual insurance
- Violation of personality: up to CHF 5,000- Can also be booked as an addition to legal protection insurance
- Legal protection up to CHF 10,000
Baloise-Damage from online banking and financial losses: up to CHF 20,000currently between CHF 35 and 59 for individuals, families between CHF 53 and 89- Assumption of costs for data recovery up to CHF 20,000 per case of damage- Deductible of CHF 50 per claim
- Card misuse: up to CHF 20,000- high performance
- Damage online shopping: up to CHF 20,000
- Violation of personality: up to CHF 20,000 (costs for psychological counseling up to CHF 3,000)
- Legal protection up to CHF 20,000
The furniture- Damage from online banking and financial loss: up to CHF 20,000currently CHF 53-25 for individuals and CHF 69.70 for families - for private individuals- only as an addition to household insurance
- Card misuse: up to CHF 20,000- no deductible required- Benefits in the event of damage online banking and other max. 3 times a year
- Damage to online shopping: up to CHF 20,000- Free data storage of up to 100 MB per household member
- Violation of personality: up to CHF 20,000
- Legal protection up to CHF 20,000
- Assumption of data recovery costs up to CHF 5,000
Generali- Damage from online banking and financial loss: up to CHF 10,000currently CHF 140 for individuals and CHF 160 for families - for individuals and companies- Deductible at least CHF 50 or 10 percent of the damage
- Card misuse: up to CHF 20,000- Can be taken out as an addition to household insurance or as individual insurance
- Damage to online shopping: up to CHF 20,000- Assumption of data recovery costs
- Violation of personality: up to CHF 10,000
- Legal protection up to CHF 10,000
Groupe Mutuel- Damage from online banking and financial loss: up to CHF 10,000currently CHF 70 - for private individuals- Can be taken out as individual insurance
- Damage online shopping, personal injury, legal protection: up to CHF 10,000 with external legal counsel, otherwise unlimited- no deductible required- no coverage for data loss
- Unlimited benefits when using internal legal assistance - Limited services for external legal assistance
Zurich- own damage coveragefrom CHF 360- adapted to small and medium-sized companies- partially double insurance possible
- Protection against third party damage- Self-damage with insured
- Cyber extortion and cyper terror
- crisis management
Helvetia- Compensation for financial loss through manipulationContributions must be requested via offer- Customized scope of services possible- Deductible possible
- data recovery- Can be locked for companies of all sizes- Benefits limited in amount
- Third party damage- Reimbursement of running fixed costs possible
- Own damage- Participation in the awareness program possible
- Protection against copyright infringement
- Internet fraud and fraudulent misrepresentation
- optional: damage due to loss of income
Chubb- Damage due to business interruptionsContributions must be requested via offer- Comprehensive and individually tailored service package possible
- data recovery
- expenses for emergency measures
- legal costs
- Expenses for crisis communication
- Liability due to data breach
- Liability for unauthorized use of your network
- Cyber extortion payments
- Online media liability
- Expenses for regulatory investigations
Markel- Individual scope of services with coordinated coverage levels depending on the company and industry - No overview of contributions, must be requested directly- Customized scope of services possible- not for private individuals
- For companies- Minimum deductible of CHF 500 per claim
- Deductibles up to CHF 5,000 freely selectable
- also insured personal damage

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Cyber attacks: how to protect yourself

Cyber attacks: How to protect yourself!

Not only companies but also private individuals need to protect themselves from cyber attacks. They are usually even more carefree about a possible attack, probably based on the motto:? What should I get? Hackers? Fishing? mostly on good luck and often find something. Access data for the online account, the credit card number and passwords for online shopping are particularly popular and, above all, profitable. The damage to those affected is of course particularly great.

So everyone can protect themselves from cyber attacks

Basically, what is important for companies to protect against cyber attacks also applies to private individuals. Leave the firewall switched on, keep virus protection up-to-date and use passwords that are as complicated as possible and different for each page. This makes it particularly difficult for hackers. Users should not only think of the PC, but also of the smartphone or tablet! These tips protect against cyber attacks:

    • Activate screen lock on smartphone and tablet
      Experts speak of negligence if someone does not use a screen lock on their smartphone or tablet. The result: If the device is stolen, the thief has immediate access to it and can use the existing and often unprotected apps from here. Experts also recommend using devices with iOS, because Android devices are much more susceptible to attacks and hackers are more likely to let in. It is also important to be able to delete the data remotely so that it can be removed immediately in the event of theft. Furthermore, if users sell the smartphone or return it to their employer, they should consider deleting the data completely and, if necessary, consult a specialist. A lot of data can be restored even after deletion!

    • Pay attention to messenger and e-mail
      Hardly any user knows that around 90 percent of all emails are not completely encrypted. But this makes it clear why sensitive data has no place in an email. In addition, nobody should log into public Wi-Fi networks in order to use messaging services. These are not protected and messages that are sent from here are particularly easy to decrypt. Experts also advise you to rely on Swiss providers rather than globally active corporations that have already made the headlines several times for hacker attacks.

    • Save additional data
      The cloud is a fine invention: Here, data can be stored and accessed from anywhere, while no storage space is used on your own device. But even with this data, it is important to save it regularly on an external hard drive. The reason: If your crypto blocker has been used, the data can no longer be used. The back-up helps with recovery. Nevertheless, the effort for hackers to get to the data in a cloud is very high. But the cloud also has disadvantages for users, because there is a certain loss of control of the stored data, and the backup is needed at the latest when the cloud fails. And that can happen without a hacker attack!

    • Do not give out any data
      A point that is often forgotten: No company asks for passwords or sensitive data by email! Therefore: Please mark such inquiries as spam immediately and move them to the trash. They are only used for data collection and unauthorized access to various accounts.

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Cyber attacks: How to protect your company

Cyber attacks: How to protect your company

The size of a company is irrelevant for hackers, so small companies have to protect themselves against cyber attacks as well as large corporations. Any company can be affected, so some basic things should be observed. Cyber insurance can at least partially compensate for damage that has occurred, but it is more important not to let it arise in the first place.

These tips protect companies from cyber attacks

The following expert tips will help companies of all sizes to better protect themselves against cyber attacks. Nevertheless: There is never 100 percent protection, so it is advisable to take out cyber insurance.

    • Training of employees
      Only employees who are aware of the dangers posed by the Internet can behave and protect accordingly. Regular training on the topic should therefore be mandatory for all companies.

    • Secure passwords
      Secure passwords are now required by the system. However, these are of little use if they are used simultaneously for different portals and applications. Therefore: Preset passwords should be changed and used differently for different applications. Passwords should never be stored on a company device. In addition, long passwords consisting of numbers, letters and special characters or symbols are to be preferred.

    • Keep software up to date
      Security updates should always be kept up to date, which means that they must be downloaded regularly. The operating system, user software and apps must always be updated.

    • Ensure data security
      Data that is really important should definitely be saved on an external hard drive. This hard drive must be separated from the computer, only then will the data not be accessible to criminals. In addition, data can be restored without any problems after an attack with the external hard drive.

    • Check for security flaws
      A website should be protected and regularly checked by experts for security and faultless programming. Outdated websites are a popular gateway for cyber criminals.

    • Use firewalls
      Hackers often get into the company network via fake remote maintenance. Not only is caution required here, but also an activated firewall! This can be switched on and off as a conditional firewall using a switch so that it is only turned off when required.

    • Make data accessible only to privileged employees
      Not every employee has to have access to all company data. It is therefore worthwhile to privilege data access. The "need-to-know" principle allows access to the data for the employees who have to work with it, everyone else is practically locked out. Experts explain that possible damage is reduced to a minimum.

    • Monitor access
      The data access should be continuously monitored. If there is abnormally frequent or extensive data access, an automatic stop should take place. In such cases it often happens that an attacker is trying to exfiltrate sensitive data or to encrypt the data on the company network so that it is blocked from use. A UBA (intelligent analysis of user behavior) helps to unmask such cases.

    • Have an emergency plan ready
      Very important for every company: It needs an emergency plan! Every responsible employee must know exactly what to do in the event of a hacker attack, which steps must be taken and how the data can be protected as best as possible. The emergency plan helps to reduce damage and to be able to react efficiently and effectively to an attack.

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What is cyber insurance for?

What is cyber insurance for?

Most people's everyday lives are increasingly controlled digitally. Not least because of the switch to a smart home, the proportion of network usage is increasing. At the same time, however, the risks increase, because increased use also means more points of attack for hackers. Companies are also aware of the risk, because their systems, machines and all technical devices communicate with one another, control production processes and are indispensable in everyday business.

The need for cyber insurance

Cyber insurance is intended to ensure that the damage caused by a hacker attack on the network is at least financially eliminated or at least mitigated. When a large-scale hacker attack paralyzed many global corporations in Switzerland in 2017, there were several millions of US dollars in damage, which were primarily caused by the production and communication processes that failed thanks to a lack of computer technology.

If a company can suddenly only work to a limited extent because the computer and server are out of order, sales immediately collapse. Cyber insurance covers various cases of damage, whereby the design of the individual service packages is individually different and can be agreed differently depending on the provider. In addition, the services for companies and private individuals sometimes differ considerably.

Conclusion: Anyone who browses the Internet must expect to be attacked. However, the risk increases depending on the intensity of Internet use and anyone who carries out all business matters, orders, account bookings and device control online, must expect major damage in the event of a hacker attack. For companies, a standstill in production can lead to damage that cannot be immediately repaired. In addition, customers and business contacts can also be damaged. Cyber insurance is therefore absolutely necessary!

Typical claims that are covered

If hard drives have been damaged by viruses or Trojans, Swiss cyber insurances will cover the costs of data recovery. This is a big difference to the insurers who target private individuals with their services, because data recovery is usually excluded there.

The rescue costs for companies are limited in the area of data loss and amount to up to 20,000 francs. However, the insurance company does not guarantee that the data will be saved.
Another service area includes identity theft. Stolen identities often lead to fraudulent transactions that can affect both businesses and individuals.

For example, credit and company cards are misused, which can result in high financial losses. However, many insurers rule out damage from online banking or mobile payment from the outset.

The area of online shopping also usually affects companies less, although they are also placing more and more orders on the Internet. Anyone who, as an entrepreneur, knows that purchasing and sales are primarily carried out via the Internet, should definitely take out insurance in this regard and include appropriate insurance protection in their cyber insurance.

Compensation or benefits in the event of personality violations are also included in the scope of services of the insurer. Furthermore, legal protection must be added, which is important at least for the initial consultation in the event of damage. Depending on the provider, a complete legal aid is included in the scope of services or the amount for this is capped.

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Cyber insurance: These providers exist in Switzerland

Cyber insurance: These providers exist in Switzerland

Not every insurance company offers cyber insurance. In Switzerland there are so far only a few providers who offer protection against cyber attacks, and not all of them can be taken out as individual insurance policies.

These insurers are currently available:

 

providers
Solution in comparison
alliance
An online and purchase protection letter is offered, this must be taken out in addition to the normal household contents insurance. All normal risks are insured here, but possible data loss is not included. A deductible is not necessary, the insurer offers a cash advance of CHF 2,000 in the event of theft or robbery. Legal protection applies worldwide.
AXA-ARAG
This cyber insurance can be taken out as an individual insurance and also excludes damage due to data loss. The amount of the costs to be reimbursed is capped. Alternatively, an additional insurance to an already existing legal protection insurance can be taken out with the same provider. The maximum sum insured is then up to one million Swiss francs for the entire insurance year. However, coverage for possible data loss is not possible.
Baloise
Baloise offers real cyber insurance, which the provider also bears this name and is not limited to legal protection benefits. The insurance can be taken out independently of other products and can be booked in different variants. Loss of data is included here; compensation payments are also granted for other damages such as card misuse or personal injury, which are not limited to pure legal protection as with the first-mentioned providers. Depending on the insured event, however, legal protection is included.
The furniture
This insurance offered a cyber protection service package that can only be taken out in combination with household insurance and is therefore aimed at private individuals. The? Classic? or? family? can be booked, legal protection insurance is included up to a damage amount of CHF 20,000. A deductible is not necessary.
Generali
Generali also offers cyber insurance, which can be booked as individual insurance or as a supplement to household insurance. The deductible is agreed here with 10 percent, at least 50 euros per claim must be paid by yourself. Protection in the event of data loss, assumption of costs in the event of financial loss and limited legal protection costs are regularly included with this provider. Legal protection costs are limited to CHF 10,000 per claim.
Groupe Mutuel
This provider also offers individual insurance without a deductible. Assumption of damage in the event of data loss is not possible; unlimited legal protection is possible if Dextra experts take over the case. Otherwise, CHF 10,000 is the upper limit for legal counsel, although this can only be used in connection with damage to personal rights and for online contracts.
Zurich
Züricher Versicherungsgesellschaft AG offers cyber insurance that companies can take out separately. Loss of data and the involvement of experts are taken over, and our own experts are available around the clock to advise on cyberattacks.
Helvetia
Like other insurers, Helvetia now also offers cyber insurance; the benefits can be compared with those of Zurich Versicherung. In addition, Helvetia offers security checks for companies as well as security training for employees of customer companies.
Chubb Insurance
This insurer offers a particularly comprehensive service package for corporate customers. All the usual cybersecurity services are included, plus there is also a service for online media liability and expenses for regulatory liabilities. A specialized cyber emergency team is also available.
Markel Insurance
The insurer has a branch in Zurich and offers tailor-made insurance protection for freelancers, the self-employed and SMEs. The deductible is set here at CHF 500 per claim, the insurance cover applies worldwide.

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How many cyber attacks are there in Switzerland? facts and figures

How many cyber attacks are there in Switzerland? facts and figures

The latest figures are available for the 2019 annual review. According to Statista, 388,939 cybercrime incidents were registered in August 2019. That was significantly fewer than in January of that year, when 442,276 cases had been registered. The perpetrators were particularly active in the area of networks and attacked corporate and private networks. Infected advertising banners, however, became rarer.

Study results bring the danger to light

SVV, ICTswitzerland, ISB, ISSS and SVV carried out a joint study that looked at cyber attacks. The result was frightening: more than a third of all companies surveyed had already been affected by a cyber attack, but only four percent see it as a great danger to be hit again by such an attack and to see their own existence threatened.

The experts were shocked by the carelessness and the high number of cyber attacks. The main results of the study said:

    • around 62 percent of companies demand that IT always work reliably because this is seen as very important for their own company
    • around four percent of all SMEs in Switzerland have already been affected by blackmail, and around 36 percent have already struggled with malware
    • Cyber risks are greatly underestimated; more than half of the managing directors surveyed (56 percent of 300 companies) saw their own company as being well protected against hacker attacks
    • Protection against cyber attacks is still not sufficient (60 percent protect themselves against malware with a firewall and regular backups, only around 20 percent of companies have systems that detect cyber incidents, only 18 percent of companies rely on processes to handle the Internet attacks)
    • only around 15 percent of all employees are trained to use IT safely

Imaginative criminals?

Just spying on sensitive data is no longer the only way cybercriminals take. Among other things, they rely on ransomware and thus block access to the computer of the company or a private person.

The PC will only be activated again after the ransom has been paid. This is a scam that is also often used to extort Bitcoins or other crypto currencies. However, there are defense programs that prevent such software or its execution. However, this defense software is used too seldom by companies.

In general, the companies are still too unprotected. While the basic cyber protection measures have improved significantly and around 60 percent are using protection against malware, a firewall and backups, the other possible measures can still be expanded. This is very surprising, because in mid-2017 many Swiss companies became victims of a cyber attack by ransomware software.

Even large companies like Merck, Reckitt Benckiser and Beiersdorf were paralyzed by "NotPetya", an encryption Trojan. The effects were felt for months. The Mondelez group, which was also affected, stated at the time that sales in the second quarter had been lost by around half of the usual growth.

By the end of 2017, the damage caused by the Trojan was estimated at up to 84 million US dollars, and soon the sum of 100 million US dollars was in the room. More than 1,700 servers and 24,000 laptops were damaged. Other companies even reported damages of up to 300 million US dollars.

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Who Needs Cyber Insurance?

Who Needs Cyber Insurance?

Basically: Cyber insurance is necessary for all those who work with the Internet and cannot or do not want to bear financial losses due to hacker attacks or other damage that can occur through global networking. Cyber insurance is recommended for both companies and private individuals.

Cyber insurance for companies: protection in the face of increasing digitalization

We remember: A few years ago there were only computers in offices or there were PCs that controlled a company's machines and systems. They were all not connected to one another, the computers were neither connected to the company network nor to non-company computers or servers.

Today it looks different and there is hardly a PC left that is not networked. Everything is based on networks which, despite all computer security, are not always and in every place really safe. Last but not least, the human being as a user represents a risk factor that can neither be ruled out nor really calculated.

Cyber insurance makes sense for all companies that rely on strong internal and external networking and that will continue to rely on digitalization in the future. Basic rule: The more the business depends on how efficient the IT is or how well it works, the more important it is to have appropriate insurance. It protects against personal and third-party damage and protects a company from possible bankruptcy due to high compensation payments with simultaneous company downtime.

It has to be honestly said that a company is already vulnerable if it only relies on online banking, if it transmits accounting data online to the tax office or if it is telephoned over the Internet. If hackers want to break into the network, they can do it! Good for the company, which is then covered and at least the financial damage is compensated.

Cyber insurance also makes sense for private individuals?

Private individuals who frequently use the Internet should also consider cyber insurance. They are also dependent on achieving the best possible protection for their activities, although common virus protection programs are not always helpful.

If, for example, booking errors occur when shopping online, goods ordered are not delivered or someone else orders from an online shop via their own purchasing account, insurance is actually helpful. The damage is limited to CHF 10,000, for example, which should, however, adequately protect most online orders.

Social networks are also a high risk, as accounts are often copied and used for illegal purposes. Identity theft can go so far that financial transactions are carried out in the name of the person being stolen? the costs are borne by the victim.

Cyber insurance is therefore also strongly recommended for private individuals, provided that they frequently use the Internet or do their shopping there. Since the cyber insurance also covers the costs of data recovery, it is also helpful for private individuals in the event of a damaged hard drive by a hacker attack.

However, it is important to read the terms and conditions of the insurers and to be aware of all exclusions and restrictions on benefits before signing the insurance contract. Here at neotralo.ch you can compare the providers!

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What is cyber insurance?

What is cyber insurance?

The devices, systems and machines of a company are increasingly networked with one another. This ensures significantly increased efficiency at work, but at the same time increases the risk of cyber attacks with sometimes serious consequences. Cyber insurance protects against hacker attacks and, for example, replaces financial loss, damage caused by business interruption and extraordinary costs that cannot be calculated. Cyber insurance is now also available to private individuals.

Cyber insurance for companies: protection against high costs

Not only that a hacker attack can be responsible for a standstill of the entire production and thus for high sales losses. Above all, the cyber attack can result in incalculable costs that also extend to the company network and customers.

But cyber insurance does not only cover attacks from outside. Employees who pass on sensitive data or install defective software can also cause major damage, which is covered by cyber insurance. Both personal and liability losses are insured, the latter being limited to pure financial losses and immaterial losses. The costs for legal advice are also covered.

Cyber insurance has a big plus because it not only pays when direct damage has occurred, but it also pays for indirect damage. These arise, for example, when there is a complete loss of data. Downtimes in production can also result in high costs for a company, which, however, can be borne thanks to the insurance. The protection of cyber insurance for companies thus goes well beyond IT system insurance.

Cyber insurance for private individuals: everyday claims covered

Not only are companies increasingly working digitally, the everyday life of the Swiss is also increasingly determined by computer technology. Cyber insurers have recognized this and have long been offering corresponding insurance for private customers. These are often available as an addition to normal household insurance, and legal expenses insurance sometimes also includes cyber insurance.

Some insurers, however, now also offer individual insurance. This covers the typical damage cases:

    • Data loss
    • Theft of one's identity
    • Damage from online shopping
    • Personality violations

In addition, legal protection insurance services are usually provided so that legal advice and representation are also included in the scope of services of the cyber insurance. However, these benefits are usually rather scarce, so that they are often not sufficiently high in an actual legal dispute.

 

Damages in connection with online shopping are not offered by all insurers. In addition, the amount of cover is usually limited, for example to 10,000 francs. Wrong deliveries, damage or missing deliveries are then insured.

The benefits are usually capped when it comes to protection against identity theft. Some insurers explicitly exclude damage from online or mobile banking. Anyone who wants to protect themselves as a private person with cyber insurance against damage that can result from the use of the Internet should therefore take a close look.

Not all providers offer really sensible policies, some set the performance limits clearly too tight. This still leaves a large part of the costs with the insured.

Conclusion: Before getting cyber insurance? regardless of whether for a company or as a private person? the providers should definitely be compared here on neotralo.ch in terms of services and premiums!

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