Big survey on customer satisfaction: Your health insurance company does so well

The health insurance premiums rise every year. But what about customer satisfaction?

Here you will find over 1,000 health insurance reviews. How satisfied are you with your health insurance company?

Comments

Helsana

Andy

October 21, 2020

unbeatable health insurance. Super Service. I've been with it for over 10 years. Wouldn't change anymore.

SWICA

Andy

October 21, 2020

only had bad experiences with Swica. Does not adhere to data protection, gives data to any offices without authorization, no longer sends me documents (billing, etc.), gives false information to Telmed and Medpharm Model (poorly trained employees), etc ... No more Swica. Can only advise against it!

Helsana

Boccanegra Manuela

October 18, 2020

Good advice and always friendly

Agrisano

Jessica Rudolf

October 18, 2020

I've been with Agrisano for years and I'm happy

Helsana

Brauchli Daniel

October 18, 2020

Top.

Agrisano

Serif Fazlic

October 18, 2020

No

Visana

Patrick sauser

October 18, 2020

Is very good

Agrisano

Stefano

17th October 2020

Simply cool ????

Atupri

Silvia Ducci

17th October 2020

A little messy

SWICA

Mohammad Sedigh Shakeri

October 16, 2020

Always wide

ASSURA

Yvonne Vonlanrhen

October 16, 2020

Inexpensive and good support!

ASSURA

Andreas Maeder

October 13, 2020

All of a sudden, invoices only received online without notification. Then received reminders with excessive dunning fees. After a phone call and confirmation that the invoice will be sent by post, the invoice has not been received for one month. Then all of a sudden? Last reminder ?, although no request for payment has been received yet and the amount is payable by the 30th of the month, on the 29th transfer made and on the 30th the reminder is sent out! Incomprehensible! Really difficult with this insurance!

SWICA

Sacha Schmid

October 13, 2020

Only good experiences

Helsana

Matthew Breckenridge

October 13, 2020

With the? Plus? app gives nice bonuses.

CSS

Vasco Bernasconi

October 13, 2020

Très sympa

KPT

Ralph Gämperle

October 12, 2020

Good price / performance ratio, good digital services, uncomplicated

CSS

Sina Boesch

October 12, 2020

4 stars

SWICA

Silvia M.

October 12, 2020

Super KK. I can recommend it. Greetings from Lucerne.

Arcosana

Mik

May 1, 2020

Misleading, sadistic rip-off! Fooled very professionally! Watch out for discount models, the hidden requirements lead to massive reductions in benefits under federal law! Who has no legal protection - stay away!

Agrisano

Norzintsang Tashi

April 21, 2020

No comment

Helsana

Arvanita

April 21, 2020

No comment

SUPRA

Röösli Cornelia

April 21, 2020

Good to very good

Visana

Arben Asllani

April 21, 2020

Very well ?

CSS

Juliana Graa

April 21, 2020

Always good experiences

Visana

Lizabeta Gjokaj

April 20, 2020

That is very nice!

CONCORDIA

Elvedin Velagic

April 19, 2020

Concordia, very good, all my problems are dealt with.

Vivao Sympany

Coma

April 18, 2020

Very satisfied

Helsana

Nathanael

April 18, 2020

great

Easy Sana

Y? Ld? R? M

April 18, 2020

Very good

Helsana

Johnny Slowmo

April 18, 2020

Reliable, good customer service, modern, premium ok, repayments not prompt, from ok.

Helsana

Hadi Arefi

April 17, 2020

Very, very expensive I was with Sozial until the first of this year, but from the first of this year I got a job and don't earn that much, but still I have to pay so much money for sick insurance. Although it is not my choice, but do I have to have such expensive insurance?

CSS

merita

April 16, 2020

it is a very great crane box office. we are satisfied ..

CSS

Krasniqi

April 16, 2020

is on time, covers a lot of things

Mutuel

Sheila Manubag

April 13, 2020

Very good

Mutuel

Sheila Manubag

April 13, 2020

All good

Easy Sana

Y? Ld? R? M

April 12, 2020

Very good

Mutuel

Rohrbach

April 12, 2020

Très bien

CSS

Luca

April 11, 2020

Because it is very good, the perfect health insurance for a family simply does not cost that much.

Atupri

Dario Klay

April 10, 2020

Satisfied.

Visana

Zaman

April 9, 2020

thanks

KK Steffisburg

Ledion

April 8, 2020

Very good

ASSURA

Rebeca Ramos de Oliveira

April 8, 2020

No comment

Vivao Sympany

Tenzing

April 8, 2020

sympathy is the best ...

Helsana

Claudia rappo

April 8, 2020

I feel coveted if I get that

Visana

Adrian Hernandez

April 8, 2020

Great

Helsana

Cristiano Amaral

April 7, 2020

No comment

Vivao Sympany

Celine Britschgi

April 7, 2020

My health insurance company is very good with me and we can contact the health insurance company at any time. Are great and always available.

Helsana

Maria G

April 6, 2020

I can say very, the problem is simply that it is too expensive, but it is worth doing a really good and professional job.

CSS

Ansar javed

April 6, 2020

I am happy

Helsana

Svenja Steiner

April 5, 2020

advice top

CSS

Sacli Kemal

April 5, 2020

Just run great so far.

Mutuel

Abdifatah

April 5, 2020

best

Agrisano

Naruphon Kambamrung

April 4, 2020

very good

Agrisano

Caloz

April 4, 2020

3 stars

CONCORDIA

Patrizia Enzeni Ngange

April 4, 2020

Very good health insurance company am very satisfied very good services! Continue soooo Concordia real class good health insurance company must say!

Helsana

Sohala Mohammadi

April 3, 2020

No comment

SWICA

lirim

April 3, 2020

The situation at Swica is good. I have been insured with them for several years, currently there is no negative behavior or strange things between Swica and me. I also find good insurance with the price. The employees do a good job. Dear Swica, keep going

Visana

Stefanie

April 2, 2020

No comment

SWICA

Leaves

April 2, 2020

Good, I'm satisfied, but the premiums are too expensive everywhere

Visana

Pascal

April 1, 2020

I'm very satisfied, the health insurance company has always paid everything ..?

CONCORDIA

Andrina Wälti

April 1, 2020

Good service, helpful and uncomplicated advice

CSS

Fränzi Witmer

April 1, 2020

Am the whole life (45.J) already with the CSS. And had a lot. CSS has never had any problems cooperatively.

Vivao Sympany

Pirawa Tensin Yiga

April 1, 2020

Super and friendly berating, everything explained well. Good insurance for the whole family. Covers everything for both children.

Helsana

Delaprez Nadine

March 31, 2020

she is awesome

CONCORDIA

Marco Muff

March 30, 2020

Good advice and always very friendly

CONCORDIA

Mohamed shahin

March 30, 2020

Very good

Vivao Sympany

Albina

March 29, 2020

Too expensive in general

Visana

Stefanie

March 29, 2020

No comment

Progrès

Gilgen

March 29, 2020

The Progrès is a very expensive health insurance company, but if you have something, the benefits are usually paid for without any problems.

Mutuel

Haydari

March 28, 2020

That's great ?

Visana

Hasan Habibi

March 28, 2020

Very good

SWICA

Hava

March 27, 2020

Good prices and quick processing. Look politely on the phone.

Agrisano

Manuela rutz

March 27, 2020

Satisfied everything was great

Visana

Stefanie Frautschi

March 27, 2020

No comment

ASSURA

Radu sorina

March 27, 2020

Très bien

SWICA

Romeo

March 26, 2020

It's great

Mutuel

Philippossian

March 26, 2020

Remboursement

Vivao Sympany

Coma

March 25, 2020

I would be very happy to recommend it.

Vivao Sympany

Tahiri

March 25, 2020

We have been a Vivao Sympany customer as a family for several years and we are very satisfied and will stay for a long time. Why: Telephone contact, reimbursement, very good APP with which everything is clear. Kind regards Fam. Tahiri

Helsana

Oliver Lüttgen

March 25, 2020

Super advice, quick help, quick information Quick payment everything great?

Helsana

Abdullahi

March 25, 2020

That I don't have to pay a lot of bonuses as an apprentice and I think that's great?

Helsana

Marc Ghezzi

March 25, 2020

Very quick payouts and good bonus !!

CONCORDIA

Knuchel Manuela

March 25, 2020

Was and am always very satisfied with the performance of my KK.

Visana

Etienne Woodtli

March 23, 2020

Top health insurance company offers a lot for money and is quite non-binding. Little additional costs

Helsana

Bahri

March 23, 2020

I am very pleased !

CSS

sibylle hollenstein

March 23, 2020

No comment.

Helsana

Zaugg

March 23, 2020

Good advisors

Mutuel

Steffen

March 23, 2020

Many things like important vitamin injections or chiropractors (also in the practice model?) Due to a herniated disc are not taken over and therefore have to be paid for yourself.

CSS

Bárbara Luca

March 23, 2020

Super good

Arcosana

Basciani

March 22, 2020

it is really adjusted with the supplementary insurance so that it fits the individual

Sanitas

Léna Bouille

March 21, 2020

Very happy with Sanitas, never had a problem!

ASSURA

Stephanie Neuffer

March 20, 2020

Dans l'ensemble les remboursements sont rapides mais actuellement ils ne veulent pas payer une facture de médecin du sport alors que j ai un IRM qui prouve un fracture du sacrum. Cela fait plusieurs fois qu 'il me renvoie la facture que je renvoie chez le médecin ... sans obtenir des explications sur les raisons pour lesquelles il ne souhaite pas payer

SWICA

Klemens Brogle

March 19, 2020

Great!!!!!

Philos

Zinet

March 19, 2020

I am glad that I am back at philos

Atupri

Christian Ochsner

March 18, 2020

Fast processing, friendly contact, top service

ASSURA

Tenzin

March 17, 2020

Very good

Aquilana

Robel Bikram

March 17, 2020

Good

Visana

Mehmet Emin Yener

March 17, 2020

? friendly? helpful? customer-oriented

Visana

Fatma Bulut

March 17, 2020

Very friendly and helpful staff.

Visana

Hussain

March 17, 2020

No comment

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